Customer Engagement Framework: Save Time and Money in Your commercetools Project

Our framework comes with many pre-built modules, processes and features, allowing you to shorten the overall project duration by up to two months.

commercetools in Comparison to Other E-Commerce Systems

Find out more in our »Selecting E-Commerce Software« white paper.

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We Implement Your commercetools Project in Record Time and with Little Effort

You are convinced by the technical flexibility that commercetools offers, but fear high initial efforts?

Then dotSource's Customer Engagement framework is exactly what you need! It provides various pre-built modules and features, covering the most common use cases from B2B and B2C environments.

Our Framework Contains the Following Features:

Multi-client capability
Orders and payment integration
User accounts and hierarchies
Authorisation models and approval processes
Single sign-on
Discounts and customer-specific prices
Anonymous users and shopping carts
Search and many more

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Complete your commercetools project faster with dotSource’s Customer Engagement Framework

As a business partner of commercetools, dotSource continuously works on implementing client projects quickly and efficiently, also using frameworks programmed in-house if necessary. One such framework is the Customer Engagement Framework (CEF). Based on an extensible codebase, the CEF provides various pre-built modules, processes and features. With these features, it supports the powerful, stable infrastructure that the modern microservices architecture of the commercetools solution brings to the table, especially with regard to shortening the overall project duration. At Modern Commerce Day 2021, Mirco Gatz and Anne Peter used a practical example to show how companies can complete their commercetools project up to 20 per cent faster and save both time and money in doing so.

dotSource's Customer Engagement Framework Offers You

Hosting set-up in a public cloud
(Azure, AWS, GCP)

Interactive UX design prototypes

Possibilities for connecting third-party systems such as ERP, CRM, PIM or CMS software

Ready-to-use front end

Pre-built shop features

You Retain All the Benefits of the commercetools Solution

The codebase can of course be expanded, which means that you can still customise the framework in any way you like.

You also benefit from a significantly reduced time-to-market thanks to a fast project set-up.

Trust our commercetools-Expetise:

dotSource has been a business partner of commercetools since 2016 and is the first service provider worldwide to be certified by the software manufacturer.