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»Digital Experience Platforms« White Paper

Creating Engaging User Journeys to Strengthen Customer Retention

How to Configure and Deliver Holistic Experiences

In this white paper, we show you how companies can transform their system landscape into a future-proof digital experience platform (DXP) to ensure a consistent, seamless and personalised customer experience.

Download for free here

Digital Experience Platforms – Facts & Figures

Increased Customer Retention by Focusing on Digital Experiences

66 %

of companies significantly increased customer retention by focusing their strategies on digital experiences.

Higher Customer Lifetime Value by Implementing a DXP

60 %

of companies also reported a higher customer lifetime value as a result of implementing a DXP.

Intelligent Personalisation Thanks to a DXP

70 %

of users expect intelligent personalisation – a feature that digital experience platforms can deliver very effectively.

»dotSource Research«: Everything You Need to Know About Digital Experience Platforms

What is a DXP and how can your company benefit from implementing such a solution? In this »dotSource Research« video, our DXP expert Frank Andersen provides exciting insights. Watch it for free now.

Digital Experience Platforms: Topic Overview

Benefits of a DXP

Benefits of a DXP

In this white paper, we clearly outline the benefits of setting up a DXP when it comes to ensuring an outstanding experience for all users – both internal and external.

What Is Meant by »Best of Breed« and »Best of Suite«?

Differences Between the Approaches

Furthermore, we explain what is meant by »best of breed« and »best of suite« and highlight the strategic differences between these two approaches.

Use of AI as Part of a DXP

Enhanced Experiences Through AI and Design Systems

This white paper also shows why design systems are so relevant to achieving consistency and demonstrates how the use of artificial intelligence (AI) can help future-proof a DXP.

Become an Expert Yourself! This White Paper Provides Answers to the Following Questions:

  • What is a modern DXP capable of?
  • How can you transform your system landscape into a DXP that delivers optimised experiences?
  • To what extent does a strategic focus on digital experiences strengthen customer retention, enhance brand visibility and boost sales?
  • What challenges need to be overcome?
  • What are design systems and what is meant by the atomic design methodology?
  • What role does in-depth user research play in innovative DXP projects?
  • Why does it take an experienced full-service digital agency to successfully implement these complex multi-channel projects?

 

Download the white paper for free now

Do you want to learn more? I'm looking forward to hearing from you!

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Marcus Wagner

Account Executive

Digital Business

+49 711 2527 6950

m.wagner@dotSource.de