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Recommendation System Project: Benefits of Working with dotSource
- Successful Project Implementation Thanks to Extensive Expertise: Many years of experience in digital business (since 2006) and a large number of certified experts
- Solutions Tailored to Individual Requirements: Understanding specific needs as a result of professional collaboration with companies of all sizes and from a wide range of industries
- Trusting Partnership with All-Round Support: Taking over the entire project – from consulting and implementation to continuous optimisation
- Full-Service Agency for Your Digitalisation Project: Implementation of holistic solutions covering multiple disciplines – from e-commerce, customer relationship management, content management, product information management and master data management to digital asset management
Services: Implement Your New Recommendation Engine Now
Turn your recommendation system project into reality – from initial ideas and implementation to integration into your existing system landscape. Benefit from a structured approach and a solution that is perfectly tailored to your needs.
Before the Implementation
- Joint drafting of a recommendation strategy in line with your business goals
- Precise identification of your requirements
- Targeted selection of a recommendation engine or development of a bespoke solution
- In-depth analysis of all required data sources
During the Implementation
- Comprehensive implementation of your new recommendation engine
- Seamless integration into your existing system landscape
- Correct connection of all required data sources
- Tailored configuration of recommendation use cases and algorithms
- Constant and close contact throughout the entire project
After the Implementation
- Ongoing support and further development of your recommendation strategy
- Thorough training of your team in using the new solution
- Assurance of data quality when it comes to marketing automation and customer data platforms (if required)
- Assistance in reporting and data analytics as part of our business intelligence consulting (if required)
Lay the Foundation for Your Recommendation System Project: Consulting Session
Your Contact for Further Questions
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You Will Hear from Us Soon
- Our team will take your enquiry and get back to you within one working day.
In the meantime, feel free to explore our knowledge section dedicated to recommendation systems and get more information about use cases and leading providers.
Other E-Commerce Services at a Glance
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What Is a Recommendation System?
A recommendation system provides your target audience with recommendations that match their interests and needs – be it products or services.
This requires high-quality data such as browsing and purchase history as well as the behaviour of similar users, which forms the basis for intelligent algorithms that make relevant recommendations at various touchpoints – from websites, e-mails and push notifications to shopping cart pop-ups.
Suitable product recommendations ensure that your target audience has a memorable shopping experience and can quickly find other relevant products and services – personalised recommendations in particular make for an exceptional experience.
This way, a recommendation system supports your online presence, enables cross-selling and takes on the role of a traditional salesperson in e-commerce. Learn more about how to inspire your target audience with a recommendation system by signing up for a free consulting session.
Recommendation Engines: A Wide Range of Benefits
With the help of recommendation engines, you can encourage customers to buy additional products that they were not originally looking for. Intelligent product recommendations are major sales drivers in e-commerce.
Targeted product recommendations increase the AOV. Users can find complementary products directly while browsing, which results in greater shopping cart value.
Personalised recommendations allow your target audience to discover interesting products more quickly. This eliminates the need for time-consuming searches, which significantly enhances the experience for users.
When products are sold out, recommendation engines offer alternatives. This way, users can simply proceed with their customer journey.
Customers who can quickly find relevant products will be more satisfied and more likely to return.
Intelligent recommendations provide insights into customer behaviour and help you identify trends. You can use this data to expand your product range and tailor it to the needs of your target audience.
Methods Used by Recommendation Systems
There are various approaches to delivering relevant product recommendations to customers. These are the most important:
Content-Based Filtering
This approach uses product data to recommend similar items. It examines attributes such as keywords, descriptions and categories, tailoring recommendations to individual user preferences.
Collaborative Filtering
This method generates recommendations based on products that similar customers have bought or looked at. It requires a large amount of user data.
Hybrid Filtering Approaches
By combining content-based and collaborative filtering, you can leverage the benefits of both approaches. This makes it possible to provide recommendations and dynamically adapt them to changes in customer behaviour.
Different Product Recommendation Strategies
Recommendation systems can highlight products and services in various ways. These are the most common strategies:
- »Bestsellers« and all-time favourites
- »Frequently Bought Together«
- Trending products
- »New Arrivals«
- »Recently Viewed«
- »Restocked Products«
- Exclusive offerings and discounts
- Personalised recommendations: »You Might Also Like«
Further Information and Examples on How to Use Recommendation Systems
FAQ – Frequently Asked Questions About Recommendation Systems
What is the difference between a static and a dynamic recommendation system?
Static systems are based on a set of clearly defined rules. This means that recommendations are not automatically adapted when products are sold out or customer preferences change. Dynamic systems, by contrast, continuously learn from user data and make adjustments to deliver relevant recommendations at all times – ideal for companies that want to respond quickly to trends.
Which recommendation strategy is best suited to your project?
This depends on many factors such as the quality of your customer data and specific touchpoints where you want to display product recommendations. Popular approaches include recommendations in the form of headings, for example »Bestsellers« and »Customers Who Bought This Also Bought«. In a consulting session with our experts, we are happy to advise you on which recommendation strategy is best suited to your project.
How can your company benefit from a recommendation system?
Thanks to personalised recommendations generated by a recommendation engine, you can appeal to customers more effectively, reduce abandonment rates and increase cross-selling and upselling opportunities. This allows you to enhance the experience for your target audience and boost your sales.
How can I measure the success of a recommendation system?
Factors contributing to the success of a recommendation system include conversion rates, AOV and the impact on customer loyalty (e.g. through return rates).