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E-Commerce Consulting: Strategies for Increased Sales and Growth

Benefit from a tailor-made and agile e-commerce strategy that allows you to respond flexibly to market changes. Our sophisticated and hands-on e-commerce consulting services help you stay competitive, optimise your e-commerce activities and boost your sales in the long term. Make your company fit for the future now!

Get Started with Your New E-Commerce Strategy

Lay the foundation for professional e-commerce by arranging a free consulting session with our experts.

Get in touch with us

Why E-Commerce Consulting with dotSource Leads to Success

E-Commerce Managers Put Their Trust in dotSource

Thanks to dotSource, we are able to continuously enhance our international e-commerce business. The migration to Salesforce Commerce on Lightning is another example of how reliably we can work together with the experts at dotSource.

Mario Klass, Head of Customer Management, KWS Group

With the modern online shop based on SAP Commerce Cloud, we were able to take our e-commerce to a completely new level that excites our national and international B2B customers. The smooth interplay of development and design expertise at dotSource thoroughly impressed us.

Stephan Sickler, Team Lead and Product Owner E-Commerce, HEINRICH KIPP WERK GmbH & Co. KG

The partnership with dotSource is characterised by technical expertise and a continuous willingness to innovate. We appreciate not only the agency's clear and straightforward communication, but also the commitment to helping us achieve our goals efficiently. Working with the dotSource team has always been a pleasure and has allowed us to make significant progress, as the experts think outside the box, focus on the problems at hand and are extremely flexible.

Sebastian Schneider, CTO, KICKZ.com GmbH

Teaching and learning are taking place digitally these days. Thanks to dotSource, all our educational media are now available in our new and even more user-friendly online shop. We worked on the design and implementation in a collaborative manner, keeping a close eye on our goals at all times.

Reinhard Gassner, Head of Sales and Marketing Services, VERITAS

Thanks to the close-to-standard implementation and the regular trusting collaboration with dotSource, we are able to further develop our B2B online shop, to a large extent independently.

Carolin Kringel, Sales Controller and Salesforce Admin, Porzellanmanufaktur Kahla/Thüringen GmbH

dotSource has been supporting our digital transformation journey for many years. Whether it is PIM, e-commerce or app development: we are in good hands when it comes to multi-stream projects and benefit from dotSource's extensive expertise as well as agile, modern project management.

Marcus Kienel, Managing Director, Sonderpreis Baumarkt

dotSource's extensive expertise has helped us make big innovative leaps in all areas of digitalisation. From the new e-commerce solution, brand experience and UXD to a viable SEO strategy for digital marketing: all ideas came from the full-service agency – impressive!

Konrad Voigt, Product Owner, Seilerei Voigt Seil- und Hebetechnik

The support from dotSource brought a much-needed breath of fresh air to our online shop project. The technical basis that has now been established enables us to further scale up our online business.

Marcus Schneck, CEO, norelem Normelemente GmbH & Co. KG 

We called this project inestimable – with all its ambiguity. Estimating migration projects is always difficult, but the experts at dotSource reliably and tirelessly supported us throughout the migration of our online shop to Salesforce B2B Commerce.

Uwe Schmidt, Head of Marketing & Sales, MEVACO GmbH

After a challenging implementation phase of our online shop with Salesforce Commerce Cloud, we identified a lot of optimisation potential in terms of user experience and web technology together with the dotSource experts. dotSource helped us make the most of this potential and is now an important and reliable partner for Villeroy & Boch, supporting us on the path to strengthening our online sales channel.

Mark Hoffmann, E-Commerce Project Manager, Villeroy & Boch

E-Commerce Consulting: Follow Our Process to Make Digital Success a Reality

By having the experts at dotSource carry out a thorough assessment of your current situation, you can make your e-commerce activities even more efficient. Our consulting process consists of three steps:

 

Step 1: Getting Ready

1. Getting Ready: Uncovering Pain Points and Identifying Untapped Potential

  • Evaluating strengths and weaknesses of your existing solution
  • Analysing your customers' expectations and needs
  • Defining your business goals
  • Assessing market potential and trends in your industry
  • Developing a holistic approach, taking into account other systems (e.g. master data management and digital asset management software)

Receive practical recommendations for action based on methods such as personas, interviews and market analyses.

 

Step 2: Getting Started

2. Getting Started: Developing and Testing Solutions and Strategies

  • Developing strategies and buyer personas for outstanding digital customer experiences and higher conversion rates
  • Drawing up scaling concepts to support your future growth
  • Advising on the selection of new systems
  • For new systems: Creation of a prototype using the minimum viable product approach, ensuring quick feedback

To make your project a success, our team combines various disciplines – from e-commerce, web design and digital marketing to business intelligence.

 

Step 3: Getting Big

3. Getting Big: Implementing Measures and Ensuring Continuous Optimisation

  • Adjusting and optimising your solution and strategy
  • For new systems: Integration with existing tools (e.g. product information management, content management and customer relationship management software)
  • For new systems: Training of your team so that you can work independently and efficiently
  • Providing support in performance monitoring and reporting

Extract added value from your existing system landscape with dotSource. We are happy to advise you on this.

Arrange a consulting session now

Your Contact for Further Questions

MWG Mitarbeiterfoto 255x255

Marcus Wagner

Account Executive

Digital Business

+49 711 2527 6950

 

You Will Hear from Us Soon

  • Our experts will take your enquiry and get back to you within one working day.

In the meantime, feel free to explore our knowledge section dedicated to e-commerce – featuring practical tips, the latest trends and proven strategies for success.

Find out more

Companies That Have Already Opted for E-Commerce Consulting with dotSource

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Strong Partners Ensure the Success of Your Project

Integrate Artificial Intelligence into Your E-Commerce Strategy

E-Commerce Strategy: Artificial Intelligence

Customer needs are constantly changing, forcing companies to adapt – both technically and strategically. Provide your target audience with advanced search options, personalised content and high-quality product recommendations. Artificial intelligence (AI) tools can support you in this regard.

Do you still have questions or need more information? Contact us and benefit from our professional AI consulting.

Get in touch with us

E-Commerce Consulting: Why It Is Worth Developing an E-Commerce Strategy

Microservices as a System Architecture

E-Commerce Strategy: Microservices

There are various approaches to establishing a system architecture. Microservices, which promote an agile way of working, are highly scalable and can be used flexibly, are one option. We show you when microservices are the right choice, highlight their benefits and illustrate what this type of system architecture can look like.

Find out more

Frequently Asked Questions About E-Commerce Consulting

01

What can you expect from a free consulting session with our experts?

You will receive a thorough assessment of your current situation regarding e-commerce. In addition, our team will identify potential for optimisation and provide you with initial recommendations – free of charge and without obligation.

02

Who is such a consulting session suitable for?

It is ideal for both B2B and B2C companies – from small and medium-sized enterprises to large corporations. Draw on our expertise to efficiently leverage your digital sales channels.

03

How can you arrange such a consulting session?

It is really simple: Just fill out the form on this page – we will get back to you as soon as possible!