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evergrate

Successful UX Audit for a Modernised Online Presence

About evergrate

evergrate stands for high-quality, handmade ceramic graters for domestic use. With its own designs and in-house production, the brand is the market leader in this niche in Germany and Austria. The ceramic grater manufacturer distinguishes itself through the quality, sustainability and durability of its products. Supported by over 30 employees, evergrate is represented at garden fairs, weekly and Christmas markets and has gained significant recognition for its products, especially through social media.

Project Successes

UX Audit for Optimised Online Presence

UX Audit for Quick Wins

In preparation for the upcoming Christmas season, evergrate identified the need to optimise its online presence. To quickly generate added value, the dotSource user experience (UX) design team carried out a UX audit. This approach resulted in specific and elaborate recommendations for evergrate, enabling the Dresden-based company to attract new customers through an engaging online presence.

Focus on the Target Audience

Focus on the Target Audience

To ensure a seamless customer journey, dotSource analysed the touchpoints and requirements of evergrate's customers as part of the UX audit. Since a large proportion of visits to the website are made via mobile devices, it was extremely important to optimise the online presence accordingly. This enables evergrate to meet the requirements of its target audience and present its products in an appealing way on smartphones.

Accessible Online Presence

Accessible Online Presence

To take care of the website's accessibility, the dotSource UX design team also conducted a thorough analysis as part of the UX audit. On this basis, it came up with detailed suggestions on how to make the customer journey more convenient for all users. By implementing the recommendations for improving accessibility, evergrate not only complies with legal requirements, but also appeals to a wider audience with its online presence.

Client

evergrate

Industry

Ceramics

Focus

UX Design

You Too Can Benefit from a UX Audit and Professional UX Design

  • Improved usability of your online presence, tailored to your target audience
  • Digital accessibility testing to comply with legal requirements
  • Analysis of visual design and brand impact in comparison to current trends and competitors
  • Identification of change requirements for a seamless and modern customer journey
  • Conversion rate optimisation in line with your business goals

Further B2B and B2C Use Cases

dotSource Best Practices User Experience Design Thumbnail
In our »User Experience Design Best Practices« publication, we take a look at selected success stories from B2B and B2C to show how companies can lead their digital business to success through a high-quality UX. Download the publication now

Do you want to learn more? I'm looking forward to hearing from you!

Christian Onnasch

Christian Onnasch

Account Executive

Digital Business

+49 3641 797 9027

c.onnasch@dotSource.de