FUJIFILM Europe GmbH

Find out how the globally renowned technology group partnered up with dotSource to implement a modern best-of-breed architecture for its D2C business.

About FUJIFILM

The globally operating technology group FUJIFILM produces innovative medical technology, life sciences and storage media products. However, the Japanese company is best known for its premium product range in the field of photographic and imaging technology. Like hardly any other company, FUJIFILM has succeeded in transferring its traditional expertise from the analogue to the digital world.

FUJIFILM Europe GmbH, headquartered in Düsseldorf, comprises the digital camera business of the global group, which is responsible for sales, marketing and service of digital cameras and accessories throughout Europe.

Our Services for FUJIFILM So Far

Selection of an e-commerce system
Implementation of shop software (Adobe Commerce)
Multi-stream project for D2C platform
Service and marketing automation with Salesforce

What Our Clients Say

With Salesforce Service Cloud and Marketing Cloud, we have once again been able to significantly improve our customer service and make communication with our target audience more personal and efficient. The valuable experience of dotSource and the close collaboration have helped us make major progress in this regard.
Shugo Kiryu, Product Owner Online Shops, FUJIFILM Europe GmbH

We were faced with the challenge of creating a platform that encompasses e-commerce, service and marketing. dotSource supported us throughout the entire project and continues to do so, developing a professional solution together with us so that we can achieve all of our goals. In the process, we got to know dotSource as a flexible and reliable partner who impressed us with their experience and expertise. Even communication in English was not a problem at any time.
Shugo Kiryu, Product Owner Online Shops, FUJIFILM Europe GmbH