About GK Software SE
GK Software provides innovative software solutions for retail. With more than 548,000 installations in over 60 countries, the company is one of the major players on the international market for retail solutions. GK Software specialises in the fields of store management, checkout software, enterprise resource planning systems, mobile solutions and omnichannel commerce.
Project Successes
Innovative Business Agility Coaching
In collaboration with one of its long-standing customers, GK Software identified potential for optimisation and decided to draw on external expertise from dotSource. As part of an in-depth business agility coaching programme, a roadmap containing aspects of professional change management was developed. Individual and collective training were key to promoting an understanding of agile principles and strengthening team members (e.g. product owners) in their roles.
Optimised Collaboration with Customers
The dotSource experts helped GK Software and its customer break out of the traditional customer-service provider relationship and supported the two companies on their way to a partnership of equals. With this innovative form of collaboration, GK Software was able to take customer satisfaction to the next level.
Success Through Agile Structures
By introducing various agile frameworks, it was possible to ensure a more efficient flow of information and rapid responsiveness – in line with customer centricity. As Scrum Masters, the dotSource agile coaches were active members of the teams, ensuring professional guidance and support. This resulted in a high level of stakeholder satisfaction and enhanced motivation across all teams through greater decision-making power.
Client | GK Software SE |
Industry | IT Solutions for Retail |
Focus | Digital Consulting, Agile Coaching |
You Too Can Benefit from Agile Working Methods and Tailored Training Courses
- Targeted consulting services for your company
- Significant increase in the efficiency of your internal processes
- Improved communication across your teams
- Lean management for streamlined organisation structures
- Modern methods such as Scrum, Kanban and extreme programming
Want to learn more? I'm looking forward to hearing from you!
