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hessnatur (E-Commerce)

Award-Winning Online Shop with SAP Commerce

About hessnatur

The German fashion brand hessnatur is one of the market leaders for natural textiles. The slow fashion company was founded by Heinz and Dorothea Hess in Butzbach near Frankfurt am Main in 1976 and describes itself as Germany's most sustainable fashion brand. Besides organic baby and children's clothing, its first-class product range also includes women's and men's fashion as well as outdoor wear and home textiles.

For almost half a century, hessnatur has stood for high quality and transparency from the cultivation of raw materials to the finished product.

The company has around 360 employees and operates stores in Butzbach, Düsseldorf, Frankfurt, Hamburg and Munich, a mail order catalogue business as well as a successful online shop based on e-commerce software from SAP.

Project Successes

Upgrade Leap to SAP Commerce

Making a Big Upgrade Leap

To accommodate the fashion company's continuous growth, the online shop was migrated from SAP Hybris 5.7 to SAP Commerce – a complex version change that ensures future-proof development in e-commerce. In addition, dotSource correctly connected various tools such as a product information management (PIM) system and an enterprise resource planning (ERP) tool to the new shop solution via interfaces.

Modern Content Commerce

Modern Content Commerce Experiences

These days, successful e-commerce in B2C always requires the interaction of product presentation and compelling web content. This means that content and commerce must go hand in hand for a modern customer experience. As part of the online shop migration, the previously used content management system (CMS) Cockpit was replaced with SmartEdit and better integrated into the e-commerce tool to optimise product management in terms of content.

German Brand Award for Online Shop

German Brand Award for High-Performance Online Shop

Customers were not the only ones who were thrilled by the new e-commerce solution – together with dotSource, hessnatur won the German Brand Award 2022 in the »Excellence in Brand Strategy and Creation – Brand Communication – Online Shop« category. The jury members were just as impressed by the collaboration between the fair fashion pioneer and the digital agency as they were by the online shop's significantly improved usability and performance.

Client

Hess Natur-Textilien GmbH & Co. KG

IndustryFashion, Retail
Technology

SAP Commerce

Focus

E-Commerce, Cloud Services, Digital Strategy

Project Period

Since May 2019

Innovations Pay Off: hessnatur Posts Record Figures in 2021

Online Shop Launch

45 %

Growth in E-Commerce

Increase in Sales

100

Million Euros in Sales

Online Customers

45 %

More New Customers

What Our Clients Say

Throughout the entire project, there was no delay in coordinating services with all companies involved. On all sides, competencies were used in a targeted and timely manner.

Christian Steinauer, Head of E-Commerce Web Management, Hess Natur-Textilien GmbH & Co. KG
You Too Can Benefit from B2C E-Commerce with SAP Commerce
  • Modern e-commerce solution for high-quality product presentation
  • Responsive omnichannel storefront
  • Personalised offers for an ideal customer journey
  • Intelligent remarketing features
  • Optimal integration into your existing system landscape
  • Intuitive management of your products and content

 

Download the success story now

 

 

Want to learn more? I'm looking forward to hearing from you!

Christian Onnasch

Christian Onnasch

Account Executive

Digital Business

+49 3641 797 9027

c.onnasch@dotSource.de